Shipping and Returns
Thank you for visiting and shopping at bugstuffonline.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipment process through USPS and UPS.
Please contact Bugstuff for shipping rates: 724.785.7000
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Bugstuffonline.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Bugstuffonline.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Bugstuffonline.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Return & Refund Policy
Thanks for shopping at Bugstuffonline.com.
If you are not entirely satisfied with your purchase, we're here to help.
20% restocking charge.
Electrical and Special order items are non-cancellable. ALL SALES ARE FINAL. REFUNDS OR RETURNS ARE NOT AVAILABLE.
The seller hereby expressly disclaims all warranties either express or implied.
Including any implied warranty of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale.
Interest will be added to past due accounts at the rate of 1.75% (21% per Anum) per month.
No Cash Refunds.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.